Privacy Notice

Personal Data

In the UK General Data Protection Regulation (GDPR), Personal Data is defined as

“…any information relating to an identified or identifiable natural person (“data

subject”); an identifiable person is one who can be identified, directly or indirectly, in

particular by reference to an identifier such as a name, an identification

number, location data, online identifier or to one or more factors specific to the

physical, physiological, genetic, mental, economic, cultural or social identity of that

person.”

At Revel Enterprises we know how much you care about how your personal data is

used and shared, and we take your privacy very seriously. Please read the following

to learn more about how we collect, use and disclose information about you.

Who we are? 

Revel Enterprises Limited, whose registered office is at: 1 Loscombe Villas, Four Lanes, Redruth, Cornwall, TR16 6QB

Tel: 07968 348841

Email: info@revelwills.co.uk.

Revel Enterprises Limited is registered with the Information Commissioner’s Office

under registration number ZA065398

What Personal Data do we collect? 

We may collect and use the following categories of personal information: name,

address, email address, telephone number.

How and why we use your information:

We do not sell or rent your information to anyone. We will only use your information

when the law allows us to. Most commonly, we will use it in the following

circumstances:

Where we have your consent:

We may collect your personal information directly from you at a promotional event or

when you contact us via our website or email, and in compliance with applicable data

protection laws.

We collect this information in order to:

 Send you information about our services

 Contact you by telephone to see if you would like to arrange an appointment

 Discuss any issues relevant to your circumstances

 Assess whether our home visit service is appropriate for your circumstances

You may withdraw your consent for us to maintain contact by telling us when we call,

or emailing info@revelwills.co.uk

Where we need to perform or are about to enter into a contract:

We may receive your personal information from you in person, over the phone, or

from a website form that you fill in for a quote. We will contact you by telephone to

discuss any issues relevant to your circumstances and to book an appointment. We

may also receive your contact details from you by phone or through a website

managed by us. We will contact you by phone to discuss your circumstances and

book your appointment. At your home visit or telephone appointment, your

consultant will collect further information from you about yourself, your estate and the

people you wish to include in your Will and other legal documents in order to provide

the services you have requested. We may contact you by phone, email or in writing if

required in order to provide the services you have requested. Where relevant, we

may contact HM Land Registry to verify your home ownership.

Where we have your explicit consent:

In certain circumstances we may contact your GP for an opinion regarding your

testamentary capacity before providing services to you.

When we’re pursuing legitimate interests:

We may receive your personal information from you over the phone or from a

website form that you fill in for more information about our service. We will contact

you to discuss any issues relevant to your circumstances and keep in touch to see if

you would like to book an appointment. You may ask us to stop processing your

information in this manner at any time.

We may share your executed Will with the National Will Safe Limited, who offer

storage facilities.

We may contact you by telephone or email to ask you to complete customer

feedback forms. We do this in order to improve our customer service and the

services that we offer.

Where we have a legal obligation:

Where we are required by law to comply with legal or regulatory requests.

How do we share and disclose information to third parties?

We do not rent or sell your information to anyone. Should you decide to become a

client of Revel Enterprises Limited, we may share your data with our relevant third

parties in order to fulfil the services that you have requested.

How long do we keep hold of your information?

We retain your information until you withdraw your consent for us to maintain contact

with you, after which it is deleted. If you choose to become a client of ours, we retain

your information until the completion of the administration of your estate.

Your data protection rights

You have rights in connection with your personal data that include the following: to

withdraw consent where you have given it, to be informed and have access to your

personal data, to correct or complete inaccurate data, and in certain circumstances

to restrict, request erasure, object to processing, or request portability of your

personal data to another organisation. If you wish to contact us regarding your data

protection rights, please email info@revelwills.co.uk The Information

Commissioner’s Office (the ICO) is the supervisory authority that regulates personal

data in the UK. You can get in touch with the ICO by:

 Visiting their website: www.ico.org.uk

 Calling them on 0303 123 1113

 Writing to: Information Commissioner’s Office, Wycliffe House, Water Lane,

Wilmslow SK9 5AF

Privacy Notice – amendments

Revel Enterprises Limited reserves the right to change this privacy notice at any time

and will post any revisions on this web site. Your continued use of this web site, and

our services, will be subject to the current privacy notice.

Version 2 – October 2024